On-line services

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Customer focus

On-line brokers and those delivering on-line client servicing and order management

On-line services

Wherever a broker, investment bank or fund distributor, for example, wishes to extend self-service access via the web to internal or external users, it is vital that the user experience is instinctive, the back-end processing and response happens in real-time and the solution scales regardless of demand.

Syn is designed to meet these challenges – currently in two distinct solutions for brokers and funds supermarkets. Browser-enabled and designed for dynamic, real-time  processing over the Internet, such as capturing orders and returning order status information at speed, Syn~ supports high performance with a flexible front end which can be customised to present or white label your branded services.

SynFunds

Organisations involved in the distribution of open ended funds operate in a complex environment requiring multiple levels of aggregation, precise management of deadlines and cut off times associated with NAVs, and acccurate, timely allocation of charges and rebates across client orders.

SynFunds is a comprehensive product to support the activities of organisations involved in the distribution of open ended funds, such as Unit Trusts, OEICS and some hedge funds. SynFunds adds value to your operation by extracting efficiency and lower cost through bulk ordering and efficient management of charges and commissions.

It provides for the order capture, aggregation, queuing, routing and execution allocation for such investments. With its real-time processing and modelling attributes and ability to provide netting facilities, SynFunds supports complex calculations and dispersal of all charges including, commissions, rebates and retrocessions.

SynBroker

The quality, performance and presentation of your on-line services can provide a substantial competitive advantage. The challenge is to provide a full on-line broking solution from order capture through to settlement where the transaction processing takes place in real-time and where the browser interface is personalised.

SynBroker meets the needs with a full multi-exchange and multi-CSD (Central Securities Depository) on-line broking solution that scales, is real-time and powered by the Syn high performance order and trade processing engine. SynBroker is unsurpassed – ready to go with preconfigured elements – and easy to customise, such as for modelling complex order types or other specialised markets.

Delivered through a slick user interface with intuitive functionality, SynBroker customers are able to personalise the look and feel for their clients or indeed provide a complete white-labelling service, using stylesheets supplied in SynBroker. The Syn order and transaction engine delivers real-time data and supports from the simplest to the most complex on-line client order capture, settlement and accounting. Your clients will immediately benefit from real-time availability of the most up-to-date status of orders for example.

SynBroker equips you with a commanding way of adding value through great customer service and maximising operational efficiency and use of IT resources, while supporting changing markets, products or client services and true 24 x 7 global operations.

Featured customer

Swisscanto Funds Centre Limited
Mark O’Brien, Associate Director of IT & Operations

“The extension of the SynFunds system into the ASP service allows our clients to use the benefits of our system functionality at their offices, whilst maintaining a very high degree of STP.”